Susan Kaer, Director
Chartered MCIPD, MISMA, MInstLM
Susan has worked in learning and development since 1989, with a variety of organisations from the public, private and charity sectors. She formed Understanding People in 2006 to support organisations and individuals in times of change. Organisational research established that many organisations manage change in a reactive manner, often when it is too late and individuals are underperforming. She learned from personal experience, and work with organisations, how damaging excessive stress can be to individuals' well-being, not to mention organisational performance! Susan quickly established that individuals needed to be empowered by applying strategies that built resilience, so that they positively embraced change, and took control and responsibility for their lives, and bright new future!
For the last 18 years she has designed and delivered diverse courses and workshops, as well as managing training and development in organisations across the public, private, and charity sectors.
Susan has been an early implementer of webseminars and e-learning, using technology to provide cost effective solutions to clients' needs.
Most recent projects have focussed on implementing competency frameworks and conducting skills audits for organisations undergoing change. This has included supporting managers in developing the skills to undertake their role in these processes more effectively.
Susan is a member of the Chartered Institute of Personnel and Development, a member of the International Stress Management Association, and a member of the Institute of Leadership and Management. She is also a licensed practitioner of NLP, holds Certificates in Business and Personal Coaching, and Diplomas in Stress Management Training and Organisational Stress Management.
Susan is passionate about Understanding People, a passion shared by all associate members of the team.
You can rest assured, therefore, that any solution Understanding People provide for you will meet your needs. Please get in touch to talk informally about your requirements.